How to appeal a Manchester Airport parking charge

If you have had a parking charge from Manchester Airport, you do not have to just pay it. Many of these charges can be appealed, and this guide walks through the grounds that work and how to escalate to POPLA if the operator says no.

Departures hall at Manchester Airport.

Who issues the charge

Charges at Manchester Airport are issued by APCOA Parking Services. They are a private parking charge, not a council fine, so the route to challenge them is different. You appeal to APCOA first, and if they reject you, you escalate for free to the independent appeals service, POPLA.

Check the charge is even right

Before you argue anything else, check the sums. These are the figures shown on the drop-off signage at the terminals. If the amount demanded does not match, say so in your appeal, and ask the operator to justify how it was calculated.

A Terminal 2 drop-off zone sign listing the tariffs and the parking charge amounts.
The tariffs and charge amounts as shown on the drop-off signage.
Terminal drop-off zone, 30 minutes maximum stay
Up to 5 minutes£5.00
Up to 10 minutes£6.20
Up to 30 minutes£25.00
Blue Badge holderFree of charge
If a Parking Charge is issued
Paid within 14 days£60.00
Paid after 14 days£100.00

Figures as displayed on terminal drop-off signage. Tariffs change, so treat your own notice and the signs on the day as the authority.

Grounds that tend to work

The two stages

  1. Appeal to APCOA Parking Services. Do this within the deadline on your notice, usually 28 days. Expect an automatic rejection, that is normal and is the gateway to stage two.
  2. Appeal to POPLA. Use the verification code the rejection gives you. POPLA is independent, free to you, and binding on the operator.
A Manchester Airport direction sign.

One thing to avoid

Do not name the driver. As the registered keeper, keeping the driver unnamed preserves the byelaws defence above. Write in the third person, about "the driver".

Write my appeal letter, free

This guide is general information to help you write your own appeal. It is not legal advice, and an outcome cannot be guaranteed. Only rely on grounds that are true for your situation. Manchester Airport Parking Appeal is independent and not affiliated with Manchester Airport, MAG or APCOA Parking Services.